Steven is a 30-year hospitality industry veteran as an executive and consultant with a focus on technology solutions, operations efficiency, organization strategy and large project management, He has held several key positions with global brands like Hard Rock International in their hotel and casino division, Cloud 5 Communications leading the technology operations and implementation department, and Ginn Clubs & Resorts a land development/hospitality group as it grew from a start-up real estate company to a developer of high-end residential club & resort communities. In these roles he managed, developed and implemented standards for Hospitality Technology, Guest HSIA and In Room Technology, Data and Telecommunications Operations and related Service Support Operations.
He has contributed to more than 40 domestic and international startup ventures. He has engaged in the start-up, expansion or reorganization of multiple business ranging from technology service providers, real estate and land development to hotel and resort design, development and operations. He has spent several years in the international market supporting companies and entrepreneurs in South America, the Caribbean, Balkans, Middle East and Asia.
TAPS partners with a vast network of Hospitality Operations and Technology Consultants with the expertise, know-how and track record that can make the difference for our clients.
Our consultants are highly qualified and come with years of real world experience and resourcefulness that enhances their ability to solve problems and act with the client and guest experience in mind.