Technology - Applications - Process - Strategy

Solutions

An ever-evolving and ever-growing technology landscape is the Hospitality Industry's biggest challenge and opportunity. But technology for technology sake is not always affordable and certainly not profitable. 


At TAPS we engage in deep analysis and audits of existing platforms (infrastructure, telecommunications, connectivity, reservations, data management, content management, etc.) to gauge effectiveness and identify strengths, deficiencies and optimization opportunities. We help our clients define functionality needs and business priorities - present and future - to devise a strategic direction and plan adjustments to current systems or recommend alternative technology solutions that enhance productivity goals.


Our team conducts audits to catalog current solutions, research up and coming technology trends and models, evaluate cost, benefit and ROI on each solution and recommend options, alternatives or upgrades. We can perform the selection process, price negotiation and manage the implementation process from A-Z, ensuring consistency and business continuity.  

Technology

  • Telephone Systems
  • Guest High Speed Internet Access
  • In-Room Entertainment Solutions
  • Back of House Systems
  • Networks design and performance
  • Music and Audio Distribution Systems
  • Voice Mail Systems
  • Call Accounting
  • Energy Management Systems

Applications

  • Property Management System
  • Central Reservations  System
  • Customer Relations Management
  • Content Management Systems 
  • Point of Sale
  • Revenue Management Systems
  • Human Resources Systems 
  • Service Optimization Systems
  • Enterprise Reporting Platforms



Process

  • Procurement Solutions 
  • Vendor Management 
  • Asset Management
  • Inventory Control and Planning

Strategy

  • Revenue & Distribution Strategy
  • Business Intelligence Strategy
  • Business Planning and Strategy
  • Research & Focus Groups 
  • Advisory Board Facilitation